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Errors and Omissions Insurance from Massachusetts Agents

What is it?

Errors and omissions insurance provides tailor-made coverage for professionals. As a liability coverage, it usually covers court fees, attorney fees and settlements for covered claims.

Who needs it?

Professionals who are uncertain about whether they should get E&O insurance or another type of professional liability can seek advice from a knowledgeable agent. An insurance agent who knows E&O well can determine whether this or another type of professional liability policy should be purchased.

Possible Coverages

  • A real estate agent neglects to mention a house's historic landmark status, which prevents the buyer from making desired renovations.
  • A paralegal misses a deadline for submitting documents to the opposing counsel, putting their client's case at risk.
  • An investment advisor makes a data entry error, leading to substantial losses for their client.
 
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What is errors and omissions insurance?

Professionals could face financial liability if their incorrect advice leads to significant losses for clients. In such cases, errors and omissions insurance may help protect professionals in Massachusetts.

Errors and omissions insurance provides tailor-made coverage for professionals. As a liability coverage, it usually covers court fees, attorney fees and settlements for covered claims.

Which Massachusetts professionals require E&O insurance?

E&O insurance is primarily intended for professionals who give advice. Any professional in Massachusetts who offers advice (rather than applying a skill) might want E&O.

Below are some examples of professionals who mainly provide advice, and thus could be good candidates for this type of policy:

  • Attorneys, paralegals, and legal administrative assistants
  • Financial advisors and retirement planners
  • Insurance agents and brokers
  • Real estate agents and brokers
  • Architects, structural engineers and other engineers
  • Fiduciaries and trustees

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Importantly, this generally isn’t suitable for those in the medical profession. Although physicians recommend treatments and medications to give patients, physicians also apply specialized skills acquired during medical school or residency. E&O normally isn’t designed to protect against this second aspect of a medical professional’s work. A medical malpractice policy would likely be much better.

Professionals who are uncertain about whether they should get E&O insurance or another type of professional liability can seek advice from a knowledgeable agent. An insurance agent who knows E&O well can determine whether this or another type of professional liability policy should be purchased.

Errors and Omissions Insurance Massachusetts

What errors are typically covered by E&O policies?

E&O policies generally offer protection against various mistakes professionals might make. Coverage can include various instances of wrong advice. With the right policy terms, coverage could apply in situations when:

  • A real estate agent neglects to mention a house's historic landmark status, which prevents the buyer from making desired renovations.
  • A paralegal misses a deadline for submitting documents to the opposing counsel, putting their client's case at risk.
  • An investment advisor makes a data entry error, leading to substantial losses for their client.
  • An accountant mistakenly transposes figures when preparing tax documents, resulting in significant penalties and interest years later.
  • An architect miscalculates structural specifications, causing costly delays and modifications in a construction project.
  • A marketing consultant fails to verify legal compliance of an ad campaign, leading to fines and reputation damage for the client.

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What does "claims made" coverage mean in an insurance policy?

Many E&O insurance policies are written as "claims made" policies. These policies generally determine coverage based on when a claim is filed rather than when the alleged incident took place. This approach to coverage can be helpful when pinpointing the exact timing of an incident is challenging.

When evaluating the coverage period of a claims made policy, professionals should carefully consider two aspects:

  • Retroactive Date: Claims made policies often include a retroactive date, which is the earliest date an incident could have happened to be covered by the policy. If the incident clearly occurred prior to the retroactive date, the claim might not be covered regardless of when it was filed.
  • Tail Coverage: Claims made policies also often include tail coverage, which extends the period during which claims can be filed beyond the policy's end date. If a claim is filed during the tail coverage period, it might still be covered. 

An insurance agent who specializes in E&O policies can help professionals review retroactive date and tail coverage options.

Can errors and omissions cover claims made after a professional has retired? 

Errors and omissions policies may cover claims made after a professional has retired or sold their business, but this usually requires the purchase of an extended reporting period (ERP) or "tail" coverage.

Errors and Omissions Insurance Massachusetts

How can professionals in Massachusetts obtain errors and omissions insurance?

For assistance in purchasing errors and omissions insurance in Massachusetts, contact the independent insurance agents at Norwood Insurance Agency. Our agents will work closely with you to identify the types of mistakes you want to be covered for, and then we'll help you find a policy that offers extensive protection against many of the identified potential errors.

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